Bundle Window Takeoff & Compliance
Home Try First Plan Free
Legal

Privacy Policy

Effective Date: June 1, 2026

This Privacy Policy describes the privacy practices of Bundle Solutions, Inc. and its affiliates (“Bundle,” “Bundle Solutions,” “we,” “us,” or “our”) in connection with Bundle Takeoff & Compliance, including our websites, applications, software, APIs, and related services (collectively, the “Service”).

This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Service.

By using the Service, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, including:

Account Information

  • Name
  • Company name
  • Email address
  • Phone number
  • Username and password
  • Billing information
  • Subscription details

Project Information

The Service allows you to upload project-related materials, including:

  • Architectural plans
  • Floor plans
  • Elevations
  • Window schedules
  • Door schedules
  • Specifications
  • Product data
  • Drawings
  • PDFs
  • Images
  • Markups
  • Quotes
  • Project notes
  • Construction documents

We refer to these materials collectively as “Project Data.”

Communications

Information you provide when:

  • Contacting support
  • Requesting a demo
  • Submitting feedback
  • Participating in surveys
  • Communicating with us regarding the Service

Payment Information

Payments are processed by third-party payment providers such as Stripe.

We do not store complete credit card numbers on our systems.

Information Collected Automatically

We and our service providers may automatically collect:

Device Information

  • Browser type
  • Device type
  • Operating system
  • IP address
  • Session identifiers
  • General geographic location

Usage Information

  • Features accessed
  • Pages viewed
  • Time spent in the Service
  • Upload activity
  • Login history
  • Subscription activity
  • Error logs
  • Performance metrics

Cookies and Similar Technologies

We use:

  • Cookies
  • Local storage
  • Analytics technologies
  • Pixels
  • Similar tracking technologies

These technologies help us:

  • Operate the Service
  • Authenticate users
  • Improve performance
  • Understand usage patterns
  • Measure marketing effectiveness

AI and Document Processing

A core feature of the Service is the automated analysis of Project Data.

The Service may use:

  • Artificial intelligence
  • Machine learning models
  • Optical character recognition (OCR)
  • Computer vision systems
  • Document parsing technologies
  • Third-party AI providers

to analyze uploaded project materials and generate outputs such as:

  • Takeoffs
  • Schedule extraction
  • Window and door identification
  • Compliance flags
  • Code-related suggestions
  • Project summaries
  • Recommendations
  • Other automated analyses

These outputs are generated automatically and may not always be accurate, complete, or suitable for a particular project.

Users remain responsible for independently reviewing and validating all outputs.

How We Use Information

We use information to:

Provide the Service

Including:

  • Account creation
  • Authentication
  • Project processing
  • Takeoff generation
  • Compliance analysis
  • Customer support
  • Subscription management

Improve the Service

Including:

  • Product development
  • Feature enhancements
  • System performance optimization
  • Reliability improvements
  • Security improvements

Communications

Including:

  • Service updates
  • Product announcements
  • Billing notices
  • Security alerts
  • Customer support communications

Legal and Security Purposes

Including:

  • Fraud prevention
  • Abuse detection
  • Security monitoring
  • Compliance with legal obligations
  • Enforcement of our Terms of Service

Training and Improvement of AI Systems

By default, Bundle does not use Customer Project Data to train public foundation models or third-party AI models.

We may use Project Data internally to:

  • Debug errors
  • Improve extraction quality
  • Improve takeoff accuracy
  • Improve compliance detection
  • Develop product features

Where feasible, we may aggregate, anonymize, or de-identify information before using it for research, analytics, or product improvement purposes.

We do not sell Project Data.

How We Share Information

We do not sell personal information.

We may share information in the following circumstances:

Service Providers

We may share information with vendors that help operate the Service, including:

  • Cloud hosting providers
  • Database providers
  • Analytics providers
  • Customer support platforms
  • Email providers
  • Payment processors
  • AI and OCR providers

These providers may access information only as necessary to perform services on our behalf.

Professional Advisors

We may share information with:

  • Attorneys
  • Accountants
  • Auditors
  • Insurers

where reasonably necessary.

Legal Compliance

We may disclose information when we believe disclosure is necessary to:

  • Comply with law
  • Respond to legal requests
  • Protect rights or safety
  • Investigate fraud or abuse
  • Enforce our agreements

Business Transactions

Information may be transferred in connection with:

  • Mergers
  • Acquisitions
  • Financing transactions
  • Reorganizations
  • Asset sales
  • Bankruptcy proceedings

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information.

Examples may include:

  • Encryption in transit
  • Access controls
  • Authentication controls
  • Audit logging
  • Secure cloud infrastructure

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary to:

  • Provide the Service
  • Maintain customer accounts
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Improve the Service

Project Data may remain available until deleted by the customer or removed pursuant to our retention policies.

Your Choices

Account Information

You may update certain account information through your account settings.

Marketing Communications

You may unsubscribe from marketing communications at any time using the unsubscribe link in our emails.

You may continue to receive transactional or service-related communications.

Cookies

Most browsers allow you to remove or block cookies through browser settings.

Some features of the Service may not function properly if cookies are disabled.

Third-Party Services

The Service may contain links to third-party websites or services.

We are not responsible for the privacy practices of third parties.

We encourage you to review their privacy policies before providing information.

International Data Transfers

We are headquartered in the United States.

Information may be processed in the United States or other countries where our service providers operate.

These countries may have privacy laws different from those in your jurisdiction.

Children’s Privacy

The Service is intended for business users and is not directed to children under 13.

We do not knowingly collect personal information from children.

If we learn that we have collected information from a child without appropriate consent, we will delete it.

California Privacy Rights

Residents of California may have rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA), as amended.

Subject to applicable law, California residents may request:

  • Access to personal information
  • Correction of personal information
  • Deletion of personal information
  • Information regarding disclosures of personal information

To submit a request, contact support@bundle.build.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may provide notice through the Service, by email, or by other reasonable means.

Your continued use of the Service after the updated Privacy Policy becomes effective constitutes acceptance of the revised policy.

Contact Us

Bundle Solutions, Inc.
Attn: Privacy Team
5110 Telegraph Ave, 325
Oakland, CA 94609
support@bundle.build
Bundle Window Takeoff & Compliance
bundle.build Contact Privacy Terms
© 2026 Bundle Solutions, Inc. All rights reserved.